OTRS Help Desk
OTRS is the leading help desk software solution that makes the communication with your clients more transparent and easier. From incidents to service requests, with the web-based Open Source help desk...
View ArticleUservoice
Uservoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! Create Forum Free accounts & trials....
View ArticleFreshdesk
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there...
View ArticleHelpDeskSaaS
HelpDeskSaaS is a Help Desk Software as a Service for Customer Service and Support that lets you manage user tickets, organize your work and assign tasks to your help desk team. Offers Support Ticket...
View ArticleCollabable
Collabable is the premier application for initiating, tracking, and organizing discussions between individuals or groups. Managing communication with your customers for a small business can be hard...
View ArticleZoho Discussions
Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration
View ArticleUserReport
UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum. With the UserReport online...
View ArticleUseResponse
UseResponse is a fully customizable, self-hosted customer feedback software and support system with open code that you can place on your server. More flexibility and control for one-time fee, no...
View ArticleosTicket
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage,...
View ArticleUserEcho
UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and...
View ArticleVisionProject
Web based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful platform especially suitable for application development or product...
View ArticleSupport Incident Tracker
Support Incident Tracker (or SiT!) is a Free Software/Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support calls/emails (also commonly known as a 'Help Desk'...
View ArticleAll Our Ideas
All Our Ideas is a research project that seeks to develop a new form of social data collection by combining the best features of quantitative and qualitative methods. Using the power of the web, we are...
View ArticleSmarterTrack Help Desk 7
SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage...
View ArticleOpenTraits
OpenTraits is a web platform that helps software developers and end users prioritize and plan product features based on votes, crowd funding and reputation.
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